This Privacy Policy explains how babaje collects, uses, stores, shares and protects your personal information when you access or use the babaje platform at babaje.app. Your privacy is important to us and we are committed to handling your data responsibly and transparently.
These six principles summarise our approach to data privacy. The complete legal policy is set out in full below and governs your use of the babaje platform.
babaje collects only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and deliver a safe gaming experience. We do not collect data beyond what is required for these defined purposes.
All data transmitted between your device and babaje.app is protected by 256-bit SSL encryption — the same standard used by major international banks. Stored data is protected by multiple layers of access control and security monitoring.
babaje does not sell, rent or trade your personal data to third parties for their own marketing purposes. Data is shared only with essential service partners — such as payment processors and KYC providers — and only to the extent necessary to operate the platform.
You have the right to access, correct, or request deletion of your personal data held by babaje at any time. Subject to applicable legal obligations and account status, babaje will respond to all data rights requests within 30 days of receipt.
babaje uses cookies and similar tracking technologies solely to maintain your session, remember your preferences, and improve platform performance. No third-party advertising cookies are placed on your device without your knowledge. Our cookie practices are described in full in Section 9.
babaje will only send you promotional communications if you have explicitly opted in to receive them during registration or subsequently within your account settings. You may withdraw consent for marketing communications at any time with immediate effect by contacting our support team.
This Privacy Policy applies to all users of the babaje platform, including visitors who browse babaje.app without registering, registered members, and any individual who contacts babaje support. By using the babaje platform, you acknowledge that you have read and understood this policy.
This Privacy Policy is issued by babaje ("we", "us", "our") and applies to all personal data processed in connection with the babaje platform accessible at babaje.app. It sets out the types of personal information we collect, the purposes for which that information is used, the parties with whom it may be shared, the measures we apply to keep it secure, and the rights available to individuals whose data we hold.
babaje is committed to handling personal data with care, transparency and respect. Our data practices are designed to align with internationally recognised privacy principles, including those reflected in the General Data Protection Regulation (GDPR) and comparable frameworks, to the extent applicable. While babaje operates in the Bangladesh market, we believe that applying high privacy standards benefits all of our members regardless of jurisdiction.
This policy should be read alongside the babaje Terms and Conditions and the Responsible Gaming Policy, both of which form part of the wider framework governing your use of the platform. If there is any conflict between this policy and those documents in relation to data handling matters, this Privacy Policy shall prevail.
babaje collects personal data across several categories depending on the nature of your interaction with the platform. The table below summarises the categories of data we collect and the context in which each category arises:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport copy | Account registration and KYC verification |
| Contact Data | Email address, mobile number, residential address | Account registration and profile updates |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, bank account details, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, device identifiers, operating system, session timestamps | Automatically on each platform visit |
| Usage Data | Pages visited, games played, bets placed, session duration, feature interactions | Automatically during platform use |
| Communications Data | Live chat transcripts, email correspondence, support tickets | When you contact babaje support |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred contact method | During registration or account settings changes |
babaje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers, except where identity verification specifically requires document submission. Such documents are used solely for KYC purposes and are not retained beyond the legally required period.
babaje collects personal data through the following channels and mechanisms:
babaje uses the personal data we collect for the following purposes. We process data only for purposes that are compatible with the reason it was originally collected, or where a new purpose is clearly communicated to you and appropriate consent is obtained.
Where privacy laws require us to identify a legal basis for processing your personal data, babaje relies on the following grounds depending on the specific processing activity:
babaje does not sell your personal data to third parties. We share data only where it is necessary to operate the platform, comply with legal requirements, or protect our legitimate interests. The categories of third parties with whom data may be shared are as follows:
All third-party data processors are subject to data processing agreements that require them to handle babaje member data securely, use it only for the specified purpose, and comply with applicable data protection standards.
babaje retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable legal obligations. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Where data must be retained beyond standard periods due to an ongoing legal dispute, investigation or regulatory requirement, we will retain it for the duration of that requirement only.
babaje implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
While babaje takes all reasonable steps to secure your data, no system is entirely immune to risk. You also play an important role in keeping your account secure. We strongly recommend that you use a strong, unique password for your babaje account and never share your login credentials with anyone. If you suspect that your account has been compromised, contact our support team immediately at [email protected].
babaje uses cookies and similar technologies — including web beacons, pixel tags and local storage — to operate the platform and improve your experience. The following types of cookies are used:
babaje does not use advertising or retargeting cookies that track your behaviour across third-party websites. You may control cookie settings through your browser preferences; however, disabling strictly necessary or security cookies may impair your ability to use the platform effectively.
Depending on applicable law, you may have the following rights in relation to the personal data babaje holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered account username and a description of your request.
You may request a copy of the personal data babaje holds about you, along with information about how it is used and shared.
You may request correction of any inaccurate or incomplete personal data held in your babaje account.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
You may request that we limit how we use your data in certain circumstances, such as while a dispute is being investigated.
Where processing is based on your consent or a contract, you may request a copy of your data in a structured, machine-readable format.
Where processing is based on consent (e.g., marketing emails), you may withdraw that consent at any time without affecting prior lawful processing.
babaje will respond to all valid data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you accordingly. babaje will not charge a fee for handling reasonable data rights requests.
The babaje platform is strictly intended for adults aged 18 years and above. babaje does not knowingly collect, process or retain personal data from individuals under the age of 18. If you are under 18, you must not use the babaje platform, register an account, or provide any personal information.
If babaje becomes aware that personal data has been collected from a person under the age of 18, the relevant account will be suspended immediately and all associated data will be securely deleted as soon as reasonably practicable, except where retention is required by law. If you believe that a minor has registered on the babaje platform, please notify us immediately at [email protected] so that appropriate action can be taken without delay.
The babaje platform may contain references to third-party services, such as payment providers and game developers. While babaje takes care to work only with reputable and trusted partners, we do not control and are not responsible for the privacy practices or content of any third-party services. This Privacy Policy applies solely to the babaje platform and does not extend to any external websites, applications or services.
We encourage you to review the privacy policies of any third-party service providers you interact with in connection with your use of babaje, particularly payment platforms such as bKash, Nagad, Rocket and Upay, each of which operates under its own privacy framework.
babaje reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is displayed prominently at the top of this document. Where changes are material — meaning they significantly affect how your data is collected, used or shared — babaje will notify you by email to your registered address or via a notice displayed upon your next babaje Login, with a minimum of 7 days' advance notice where reasonably practicable.
Your continued use of the babaje platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with the changes, you may request account closure in accordance with the Terms and Conditions. The most current version of this Privacy Policy is always available at babaje.app/privacy-policy and supersedes all prior versions.
If you have any questions, concerns or requests relating to this Privacy Policy or to how babaje handles your personal data, please contact our support team using any of the following channels. Our team is available 24 hours a day, 7 days a week to assist with privacy-related enquiries.
All privacy-related communications are treated as confidential and handled by trained personnel. babaje is committed to resolving privacy concerns promptly and transparently.
Now that you understand how babaje protects your data, explore our games, promotions and sports betting markets. Our support team is available 24/7 if you have any further questions about your privacy or your account.